Terms of Service

Last updated: August 28, 2026

These Terms of Service govern your use of the {{ shop_name }} website and purchases from our online store. By visiting the site or placing an order, you agree to these Terms, subject to any mandatory rights available under applicable consumer law.

1. About the store

This online store is operated by {{ shop_name }} and hosted on Shopify, which provides the e-commerce platform used to offer our products and services. Contact us at {{ email }}{% if address != blank %} or at {{ address }}{% endif %}.

2. Using the website

You may use this website only for lawful purposes. You must not interfere with its security or operation, introduce malicious code, attempt unauthorized access, or use the site to violate another person's rights. You must provide accurate and current information when placing an order and protect any account credentials.

3. Products and information

We take reasonable care to describe and display products accurately. Colors and appearance may vary by screen and lighting, and measurements may be approximate unless expressly stated otherwise. Availability is not guaranteed, and we may correct errors or update information where reasonably necessary.

Nothing on this website constitutes medical advice. Wellness, massage, heat, posture, and comfort products must be used according to their instructions and are not substitutes for diagnosis or treatment by a qualified healthcare professional.

4. Prices and payment

Prices are displayed in the currency indicated at checkout and include or exclude taxes as stated there. Delivery charges and other applicable costs are shown before you confirm the order. You agree to provide valid billing and payment information.

We may correct an obvious pricing or description error and will give you the option to confirm the corrected order or receive a refund if payment has already been taken.

5. Orders

Submitting an order is an offer to purchase. You will receive an electronic acknowledgement after placing it. We may refuse or cancel an order for a legitimate reason, including lack of availability, suspected fraud, an obvious error, payment failure, or a legal restriction. If we cancel after payment, we will issue a refund.

6. Delivery

Available methods, estimated timeframes, and charges are shown at checkout. Estimates are not guaranteed dates unless expressly stated. Risk of loss passes in accordance with applicable consumer law. You are responsible for providing a complete and accurate delivery address.

7. Returns, withdrawal, and refunds

Your right to cancel an online purchase and the procedure for returns and refunds are described in our Refund Policy, which forms part of these Terms. Nothing here restricts mandatory rights, including the legal right of withdrawal and remedies for defective or non-conforming goods.

8. Legal guarantees

Consumers benefit from mandatory legal guarantees and remedies provided by the law applicable to their purchase, including the legal guarantee of conformity where applicable. Commercial descriptions or voluntary warranties do not replace or reduce those statutory rights.

9. Intellectual property

The website and its original branding, text, graphics, photographs, videos, layout, and design are owned by or licensed to {{ shop_name }} and protected by applicable law. You may use the site and retain purchase records for personal use. You may not reproduce, distribute, modify, sell, or exploit protected content without permission.

10. Reviews and submissions

If you submit a review, comment, image, or suggestion, you confirm that you have the right to do so and that it is truthful, lawful, and does not infringe another person's rights. You grant us a non-exclusive, worldwide, royalty-free license to use and display it in connection with the store and its promotion. We may remove unlawful, misleading, or inappropriate content.

11. Third-party services and links

The store may use or link to third-party payment, delivery, analytics, social media, and Shopify services. Those parties may have their own terms and privacy practices. We are not responsible for third-party services beyond what mandatory law requires.

12. Liability

We do not exclude or limit liability where doing so would be unlawful, including liability for fraud, deliberate misconduct, death or personal injury caused by negligence where applicable, or mandatory consumer remedies.

Subject to those protections, we are not responsible for losses that were not reasonably foreseeable when the contract was formed or for business losses suffered by a consumer using products for purposes unrelated to personal use.

13. Privacy

Our collection and use of personal information are described in our Privacy Policy. Shopify also processes information necessary to operate the e-commerce platform.

14. Severability and waiver

If any provision is invalid or unenforceable, the remaining provisions continue to apply. A delay in enforcing a right does not waive that right.

15. Governing law

These Terms are governed by the laws of France, without depriving consumers of mandatory protection granted by the law of their country of residence. Consumers may bring proceedings before any court with jurisdiction under applicable consumer law.

16. Changes

We may update these Terms to reflect changes to the store, our practices, or legal requirements. The version published on this page applies from its stated update date and does not retroactively alter orders already accepted unless required by law or agreed with you.

17. Contact

Questions about these Terms can be sent to {{ email }}{% if address != blank %} or to {{ address }}{% endif %}.