Conditions d’utilisation

Welcome to Veyora! The terms “we”, “us” and “our” refer to Veyora. Veyora operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, as a customer, with a personalized shopping experience (the “Services”). Veyora uses the Shopify platform, which enables us to provide the Services to you.

The following terms and conditions, together with any policies referenced herein (the “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.

Please read these Terms of Service carefully, as they contain important information regarding your legal rights, including warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy: https://veyorawell.com/policies/privacy-policy

If you do not agree to these Terms of Service or the Privacy Policy, you must not use or access our Services.

ARTICLE 1 – ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you have reached the legal age of majority in your state or province of residence and that you consent to allowing your minor children to use the Services on devices that you own, purchase or manage.

To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be required to provide certain information, such as your email address and your billing, payment and shipping information.

You represent and warrant that all information you provide through our stores is accurate, current and complete, and that you have all necessary rights to provide such information.

You are solely responsible for maintaining the security of your account credentials and for all activity associated with your account. You may not transfer, sell, assign or license your account to any other person.

ARTICLE 2 – OUR PRODUCTS

We have made every effort to accurately display our products and services in our online stores. However, please note that the colors or appearance of products may differ from what appears on your screen due to the type of device you use to access the store and its settings and configuration.

We do not guarantee that the appearance or quality of any products or services you purchase will meet your expectations or be identical to what is displayed or represented in our online stores.

All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of products offered to any person, geographic region or jurisdiction on a case-by-case basis.

ARTICLE 3 – ORDERS

When you place an order, you are making an offer to purchase. Veyora reserves the right to accept or reject your order for any reason, at its sole discretion.

Your order will only be considered accepted once Veyora has provided written confirmation. We must receive and process your payment before your order is confirmed.

Please review your order carefully before submitting it, as Veyora may not be able to accept cancellation requests once an order has been confirmed.

If we reject, modify or cancel your order, we will attempt to contact you using the email address, billing address and/or telephone number provided when the order was placed.

Your purchases are subject to our return or exchange conditions in accordance with our Refund Policy: https://veyorawell.com/pages/refund-policy

You represent and warrant that your purchases are intended for personal or household use and not for commercial resale or export.

ARTICLE 4 – PRICES AND BILLING

Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time your order is placed and will be stated in your order confirmation email.

Unless expressly stated otherwise, displayed prices do not include taxes, shipping charges, handling fees, customs duties or import charges.

Prices displayed in our online stores may differ from prices offered in our physical stores or on other online platforms operated by third parties.

From time to time, we may offer promotions relating to our Services that may affect pricing and that are governed by separate terms and conditions. In the event of a conflict between the terms of a promotion and these Terms, the terms of the promotion shall prevail.

You agree to provide current, complete and accurate purchase, payment and account information for all purchases made through our stores. You agree to promptly update your information, including your email address, credit card numbers and expiration dates, so that we can complete your transactions and contact you as necessary.

You represent and warrant that: (i) the credit card information you provide is true, correct and complete; (ii) you are duly authorized to use such credit card for the purchase; (iii) charges incurred by you will be honored by your credit card company; and (iv) you will pay all charges incurred at the displayed prices, including shipping and handling charges and all applicable taxes.

ARTICLE 5 – SHIPPING AND DELIVERY

We shall not be held liable for shipping or delivery delays. All delivery times provided are estimates only and are not guaranteed.

We disclaim responsibility for delays caused by carriers, customs procedures or events beyond our control.

Once the products have been handed over to the carrier, ownership and risk of loss are transferred to you.

ARTICLE 6 – INTELLECTUAL PROPERTY

Our Services, including but not limited to all trademarks, trade names, text, displays, images, graphics, product reviews, videos and audio content, as well as their design, selection and arrangement, are the exclusive property of Veyora, its affiliates or licensors.

They are protected by applicable U.S. and foreign patent, copyright and intellectual property laws.

These Terms permit you to use the Services solely for personal, non-commercial purposes. You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store or transmit any material available through the Services without our prior written consent.

Except as expressly provided in these Terms, nothing herein shall be construed as granting you any license or other right under any patent, trademark, copyright or other intellectual property belonging to Veyora, Shopify or any third party.

Any unauthorized use of the Services may constitute a violation of federal and state intellectual property laws. All rights not expressly granted under these Terms are reserved by Veyora.

The Veyora names, logos, product and service names, designs and slogans are trademarks of Veyora, its affiliates or licensors. You may not use them without Veyora’s prior written permission.

The Shopify name, logo, product and service names, designs and slogans are trademarks of Shopify. All other names, logos, product and service names, designs and slogans appearing through the Services are trademarks of their respective owners.

ARTICLE 7 – OPTIONAL TOOLS

You may be provided with access to customer tools offered by third parties as part of the Services, which we do not monitor and over which we have no control or input.

You acknowledge and agree that we provide access to such tools on an “as is” and “as available” basis, without warranties, representations or conditions of any kind and without any endorsement by us.

We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the website is entirely at your own risk and discretion. You are responsible for ensuring that you are familiar with and approve the terms under which such tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new features through the Services, including new tools and resources. Such new features shall be considered part of the Services and shall be subject to these Terms of Service.

ARTICLE 8 – THIRD-PARTY LINKS

The Services may contain materials and hyperlinks to websites provided or operated by third parties, including integrated third-party functionality.

We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites that you choose to access.

If you decide to leave the Services to access third-party materials or websites, you do so at your own risk.

We disclaim any liability for harm or damages related to your access to third-party websites or your purchase or use of products, services, resources or content available through such websites.

We encourage you to carefully review third parties’ policies and practices and ensure that you understand them before engaging in any transaction.

Complaints, claims, concerns or questions regarding third-party products and services should be directed to the relevant third party.

ARTICLE 9 – RELATIONSHIP WITH SHOPIFY

[NOTE TO MERCHANT: This section accurately describes the relationship between Shopify and your store and should not be removed or modified.]

Veyora is powered by Shopify, which enables us to provide the Services to you. However, any sale or purchase made through our Store is made directly with Veyora.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Veyora, including any injury, damage or loss resulting from products or services purchased.

You hereby expressly release Shopify and its affiliates from any and all claims, damages and liabilities arising from or related to your purchase and transaction with Veyora.

ARTICLE 10 – PRIVACY POLICY

All personal information we collect through the Services is subject to our Privacy Policy, available here: https://veyorawell.com/policies/privacy-policy

Certain personal information may also be subject to Shopify’s Privacy Policy.

By using the Services, you acknowledge that you have read these privacy policies.

Because the Services are hosted by Shopify, Shopify collects and processes personal information regarding your access to and use of the Services in order to provide and improve them.

Information you submit through the Services will be transmitted and shared with Shopify and with third parties that may be located in countries other than your country of residence in order to provide the Services to you.

Please review our Privacy Policy at https://veyorawell.com/policies/privacy-policy for further information regarding how we, Shopify and our partners use your personal information.

ARTICLE 11 – FEEDBACK

If you submit, upload, post, email or otherwise transmit ideas, suggestions, feedback, reviews, proposals, plans or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicensable and non-exclusive license to use, reproduce, modify, publish, distribute and display such Feedback for any purpose, including commercial purposes.

For example, we may exercise our rights under this license to operate, provide, evaluate, improve and promote the Services and to fulfill our obligations and exercise our rights under these Terms of Service.

You further represent and warrant that: (i) you own or otherwise possess all necessary rights in the Feedback; (ii) you have disclosed any compensation or incentives received in connection with submitting your Feedback; and (iii) your Feedback complies with these Terms.

We are and shall be under no obligation to: (1) maintain any Feedback in confidence; (2) pay compensation for any Feedback; or (3) respond to any Feedback.

We may, but have no obligation to, monitor, edit or remove Feedback that we determine, in our sole discretion, to be unlawful, offensive, threatening, defamatory, libelous, pornographic, obscene or otherwise objectionable, or that violates any party’s intellectual property rights or these Terms of Service.

You agree that your Feedback will not violate any third-party rights, including copyright, trademark, privacy, personality or other personal or proprietary rights.

You further agree that your Feedback will not contain defamatory, unlawful, abusive or obscene material, or any computer virus or other malware that could affect the operation of the Services or any related website.

You may not use a false email address, impersonate another person or otherwise mislead us or third parties as to the origin of any Feedback.

You are solely responsible for your Feedback and its accuracy. We assume no responsibility and accept no liability for Feedback posted by you or any third party.

ARTICLE 12 – ERRORS, INACCURACIES AND OMISSIONS

The Services may occasionally contain information that includes typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times or product availability.

We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information is inaccurate, at any time without prior notice, including after you have submitted your order.

ARTICLE 13 – PROHIBITED USES

You may access and use the Services only for lawful purposes.

You are strictly prohibited from accessing or using the Services, directly or indirectly: (a) for any unlawful or malicious purpose; (b) in violation of any international, federal, provincial, state or local regulation, rule or law; (c) in a manner that infringes upon the intellectual property rights of Veyora, Shopify or any third party; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate or harm any of our employees or any other person; (e) to submit false or misleading information; (f) to knowingly send, receive, upload, use or reuse any content that does not comply with these Terms; (g) to transmit or procure the sending of advertising or promotional material, including spam, chain letters, junk mail or any similar solicitation; (h) to impersonate or attempt to impersonate any person or entity; or (i) to engage in conduct that restricts or inhibits anyone’s use or enjoyment of the Services or that, as determined by us, may harm Veyora, Shopify or users of the Services, or expose them to liability.

In addition, you agree not to: (a) upload or transmit viruses or any other malicious code that may affect the functionality or operation of the Services; (b) reproduce, duplicate, copy, extract, sell, resell or exploit any portion of the Services; (c) collect or track the personal information of others; (d) spam, phish, pharm or pretext through the Services; (e) use robots, spiders, scraping, data gathering or extraction tools, automated devices, AI tools (including agentic AI), or any automated or manual means to access the Services; or (f) interfere with, circumvent or bypass security or authorization features, robot exclusion headers or any other measures we use to restrict access to the Services.

We reserve the right to suspend, disable or terminate your account at any time without notice if we determine that you have violated any provision of these Terms.

ARTICLE 14 – AGENTS

14.1

This section (“Agent Terms”) applies if you use, authorize, enable or cause the deployment of an Agent to access, use or interact with the Services.

An “Agent” means any software or service acting autonomously or semi-autonomously on behalf of, or at the direction of, a person or entity and that may operate on a device owned or used by a person without direct supervision.

14.2

No Agent may access, use or interact with the Services unless it continuously identifies itself and operates in strict compliance with the requirements set forth in Section 14.4 below.

Furthermore, no Agent may access, use or interact with the Services if we have instructed that Agent not to access, use or interact with any Service.

14.3

We may limit, including through technical measures, whether and how an Agent accesses, uses or interacts with the Services.

14.4

Agents must:

(i) indicate in all HTTP/HTTPS requests that the request originates from an Agent and disclose the Agent’s name by including the following in the user-agent string: “Agent/[agent name]”;

(ii) not conceal or disguise the fact that access, use or interactions originate from an Agent, including by (a) imitating human behavior or interaction patterns or (b) bypassing or completing CAPTCHAs or measures designed to distinguish computer use from human use;

(iii) truthfully respond to any question or prompt intended to determine whether interactions originate from a human or a computer; and

(iv) not circumvent or evade any measure intended to block, limit, modify or control Agents’ access to, use of or interactions with the Services.

ARTICLE 15 – TERMINATION

We reserve the right to terminate this agreement or your access to the Services, or any part thereof, at our sole discretion, at any time and without notice.

You will remain liable for all amounts due up to and including the date of termination.

The following provisions shall survive termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy and any other provisions which, by their nature, are intended to survive termination.

ARTICLE 16 – DISCLAIMER OF WARRANTIES

The information presented on or through the Services is made available solely for general informational purposes. We do not warrant the accuracy, completeness or usefulness of this information. Any reliance you place on this information is strictly at your own risk. We disclaim all liability and warranties regarding the consequences arising from the use of this information by you, any other visitor to the Services, or anyone informed of their content.
EXCEPT AS EXPRESSLY STATED BY VEYORA, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THEM ARE PROVIDED "AS IS" AND "AS AVAILABLE" FOR YOUR USE, WITHOUT ANY WARRANTIES, REPRESENTATIONS, OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE EXCLUSION OF IMPLIED OR OTHER WARRANTIES, SO THIS EXCLUSION MAY NOT APPLY TO YOU.

ARTICLE 17 - LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL [MERCHANT], OUR PARTNERS, OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, OR LICENSORS—NOR SHOPIFY AND ITS AFFILIATES—BE LIABLE FOR ANY DAMAGES, LOSSES, CLAIMS, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCTS OBTAINED THROUGH THE SERVICES, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING, WITHOUT LIMITATION, ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICES OR ANY CONTENT (OR PRODUCT) POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY THEREOF.

ARTICLE 18 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Veyora, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any loss, damage, liability, or claim—including reasonable attorneys’ fees—made by a third party arising out of (1) your breach of these Terms of Service or the documents they incorporate by reference, (2) your violation of any law or the rights of a third party, or (3) your access to and use of the Services.
We will notify you of any claim covered by this indemnity; however, a failure to provide prompt notice will not relieve you of your obligations unless you are materially prejudiced thereby. We may assume the defense and settlement of any claim at your expense, including the selection of legal counsel, but we will not settle any claim involving non-monetary obligations on your part without your consent (which consent shall not be unreasonably withheld). You agree to cooperate in the defense of claims covered by this indemnity, including by providing relevant documents.

ARTICLE 19 - SEVERABILITY

In the event that any provision of these Terms of Use is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Use. Such determination shall not affect the validity or enforceability of the remaining provisions.

ARTICLE 20 - WAIVER; ENTIRE AGREEMENT

The failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service, along with any policies or operating rules posted by us on this site or in respect to the Service, constitute the entire agreement and understanding between you and us and govern your use of the Service. They supersede any prior or contemporaneous agreements, communications, or proposals, whether oral or written, between you and us (including, without limitation, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

ARTICLE 21 - ASSIGNMENT

You may not delegate, transfer, or assign this Agreement, or any of your rights or obligations under these Terms, without our prior written consent. Any attempted assignment without such consent shall be null and void. We may transfer, assign, or delegate these Terms and our rights and obligations thereunder without your consent or prior notice.

ARTICLE 22 - GOVERNING LAW

These Terms of Use, as well as any separate agreement under which we provide you with the Services, shall be governed by and construed in accordance with the federal laws and the laws of the state or territory of the competent courts in the jurisdiction where Veyora has its headquarters. You and Veyora expressly consent to the territorial and personal jurisdiction of such courts.

ARTICLE 23 - HEADINGS

The headings used in this agreement are included for convenience only and will not affect or limit the interpretation of these Terms.

ARTICLE 24 - CHANGES TO TERMS OF USE

You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Use by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms in accordance with applicable law, and such changes will take effect on the date specified in the notice. Your continued use of or access to the Services following the posting of changes to these Terms constitutes acceptance of those changes.

ARTICLE 25 - CONTACT INFORMATION

For any questions regarding these Terms of Use, please contact us at the following address: supportveyora@ikmail.com